Candi Gainer

Candi Gainer is the Global Claim Director at JAG International. Candi has over 17 years of experience in the multi-national insurance industry. Prior to joining JAG, Candi most recently served as the International Account Manager for a leading global insurance organization. In this role she leveraged her years of experience managing claim teams to assist large defense contracting agencies and other multinational corporations navigate all aspects of the insurance and claims process and assisted in coordinating around the clock global response to emergencies. In addition to providing account management services, she was responsible for providing training, loss mitigation strategies, and technical oversight to teams handling Defense Base Act, Employers’ Liability and Foreign Voluntary claims.


With her background in claim management, and years of hands-on Defense Base Act handling and training, she fully understands the needs of the insurance carriers and TPAs, and is always in pursuit of new ways to strategically address the ongoing challenges presented in this everchanging environment.


Candi graduated with a B.A. in Business Management from LeTourneau University, and is married with two grown children. In her spare time, she enjoys playing with her two ridiculously large dogs, photography, and reliving the 1980’s by only attending concerts where the artists probably should have hung it up years ago.

Jag International Services

International Claims Management

All international claims are reviewed and processed considering the jurisdiction of the claim and the scope of the assignment. Our international claims management service develops a proactive action plan to conduct a thorough investigation on the pertinent file matters.